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Michael G. Branson Michael G. Branson, CEO of All Reverse Mortgage, Inc., and moderator of ARLO™, has 45 years of experience in mortgage banking, with the past 20 years devoted exclusively to reverse mortgages. A Forbes Real Estate Council member, he developed the industry's first fixed-rate jumbo reverse mortgage and has been featured in Forbes, Kiplinger, the LA Times, and Yahoo Finance. (License: NMLS# 14040)
Cliff Auerswald Cliff Auerswald, President of All Reverse Mortgage, Inc., and co-creator of ARLO™ — the industry's first real-time reverse mortgage pricing engine — has 27 years of experience in mortgage banking, with 20+ years focused exclusively on reverse mortgages. A recognized expert in reverse mortgage technology and consumer education, he has been featured in Kiplinger, Yahoo Finance, Realtor.com, and HousingWire. (License: NMLS# 14041)

Reverse Mortgage Solutions Bankruptcy & Effects on Seniors

Michael G. Branson, CEO of All Reverse Mortgage
CEO · 45 yrs in mortgage banking
Cliff Auerswald, President of All Reverse Mortgage
President · All Reverse Mortgage Inc.
3 min read Fact Checked HUD-Lender #26031-0007 24 comments

What if my reverse mortgage with Reverse Mortgage Solutions (RMS) files chapter 11 bankruptcy? – Hilda


Hello Hilda,

I believe you are referring to the letter that went out to all customers of Reverse Mortgage Solutions, Inc. (RMS) and their affiliates.

We cannot give you legal advice so this is a quick reminder of how the reverse mortgage works and if you feel you need further legal advice, we can only encourage you to contact your attorney.


Reverse Mortgage Solutions Bankruptcy Notice


HECM Loans are Guaranteed by HUD

Firstly, if you have a reverse mortgage that is the HUD/FHA Home Equity Conversion Mortgage (HECM or “Heck-um”), your loan is insured by the federal government and HUD will step in to ensure that you will always receive any funds due to you on that loan.

If you have a jumbo or proprietary reverse mortgage with a line of credit (and I do not know if they were even servicing any), you may want to determine if all your funds have been disbursed to you or not.

If you already have all your proceeds, the servicer can change at any time and you should not be adversely affected because there are no further disbursements to be made.

Mortgage loans being serviced are an asset for the lender.

If this lender can do whatever is needed to continue operations through their attempt at Chapter 11 restructuring, there may be no need to do anything and you may be operating the same as always for the life of the loan.

But since the loans held in their servicing portfolio are saleable assets, they could sell the loans to another lender/servicer at any time.

If Reverse Mortgage Solutions (Ditech Financial) is unsuccessful at their debt restructuring and they must exit lending entirely, your loan would be sold to another lender who also services reverse mortgages.



Refinance to a New Reverse Mortgage Servicer

If you feel concerned and want to check a refinance availability, there is nothing that would stop you from doing so.

It might be a great opportunity to check your availability to additional funds, but I would tell you that this is not something you should do as a panic move.

If you are interested in finding out if you are eligible to refinance the loan and what those options may look like, we can help you with that.

But those with the HUD HECM loan should take heart in the knowledge that they have the HUD assurances and that they will not be left high and dry no matter how the circumstances turn out.

And as I stated, anyone who has taken a full draw of the funds available to them, regardless of the loan program, should not be adversely affected due to the limited role the servicer has with the borrower at that point.

If you have concerns, if you need any specific questions answered, you really do need to reach out to your trusted legal advisor.

This explanation is only to help explain what the safeguards for borrowers are with the program.

As stated, we cannot give you legal advice (even the notice sent to borrowers says they cannot either) so if you are asking about legal ramifications, possible claims, liability, etc., you absolutely must contact your attorney.



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Michael G. Branson CEO, All Reverse Mortgage, Inc. and moderator of ARLO™ has 45 years of experience in the mortgage banking industry. He has devoted the past 20 years to reverse mortgages exclusively.

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Post your question in the comments below and anticipate a personalized response from Mr. Branson himself, typically within one business day. He's here to illuminate all angles of reverse mortgages, ensuring you're equipped with the knowledge to make informed decisions. Take this opportunity to gain insights from a seasoned professional.

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24 Comments on this Article
  1.   Vanesse F.
    December 9th, 2022
    Hello Arlo,
    My Uncle has a reverse mortgage, he has since pass on. The home is under PHH or RMS. I've sent info to PHH and inform them that he's decease. Send death certificate as proof. He's been gone a year now and haven't heard a word from them. PHH paid city and parish taxes, but this year I had to claim all family members that are alive which includes me and 6 other nieces and nephews. Now the tax people are looking at us to pay the taxes. No one lives in the home, and I contacted a lawyer that advised me to walk away and let PHH handled it. He said you can't win with a reverse mortgage. I don't know what to do in this case. I can't afford to pay the taxes along with my own. I just need an answer to how to handle this. The tax people says if the taxes aren't settled, they can sell the house for taxes owed. Any advice is helpful.
    Reply to Vanesse
    • Michael Branson Michael Branson
      December 15th, 2022
      Hello Vanesse,
      I agree and disagree with your attorney. He is correct in that you can just walk away from the house if you want, but the part about not being able to win is so wrong. Let me tell you why. You have all the choices and none of the ultimate liability unless you want it. Allow me to explain.
      If the house is worth more than the amount owed, you and your family members should put the home on the market and sell it. The attorney should have told you what steps it takes to probate the home and change the title if that is what you choose to do, then sell the home and keep the equity. If there will be expenses to do this (which might include taxes, repairs, costs to sell the home, legal fees to complete the probate and change of title, etc.), then include them in your calculations when making your decision. If there is remaining equity, then it is up to you and your family if you want to sell the home to recoup the equity or not.
      If there is no equity or if you do not feel that the equity is sufficient to warrant the effort it would take to sell the property, you can do exactly what the attorney said - walk away! You and your remaining family never signed any agreements to make any payments on the home and it doesn't affect you or your credit in any way if the tax assessor sells the home for non-payment of taxes. That's exactly why the lender stepped in and paid them last time and will again next time if they remain unpaid.
      If you plan to keep the home or sell the home, it is to your benefit to pay the taxes on time to avoid penalties or interest accruing on amount the lender would need to advance to pay them on your behalf but if you plan to walk away anyway, there is no adverse effect from you notifying the lender that the property is vacant, no one is maintaining the home and you are not interested in keeping the home and you wish the lender to take it via a foreclosure action (again, the foreclosure is against the original borrower who has passed so there is no adverse credit against you or any other heirs - just be sure all personal property you wish to keep is out of the home).
      These are all wins created by the reverse mortgages. Your uncle received the funds he needed to remain in the home without having to make a payment. He did not need to rely on family members to survive while living there with the reverse mortgage so the equity from the home he bought and paid for kept him going instead of having to go back to family members to request money that he obviously needed. The loan itself is a non-recourse loan.
      That means that the lender can never look to any other asset of the estate or anyone else for repayment of the debt. They can only take the property which is their collateral if no one wants to repay the balance and keep the home or sell it. They cannot make you pay anything (you never signed any agreements to make any payments) taxes and other expenses run with the land so you are not obligated to pay those either. You can choose to keep the home or sell the home and keep the equity if you wish, or walk away and owe nothing with no credit issues and no out of pocket expenses. But that choice is completely up to you and there is no reason to stress about it whatsoever.
      Reply to Michael
  2.   Ellie H.
    April 5th, 2021
    Hi Arlo,
    A family member obtained a reverse mortgage on their home many years ago. It recently was foreclosed and listed for sale by a realtor. The buyer contacted us and said there was a title issue and they would pay us to have us sign docs to clear up the issue. Until now, we were unaware of this issue. When the lender wrote the initial mortgage, the property description was for a separate parcel of vacant land that we also owned. It did not reference the home or parcel information at all. Should we sign the documents for the buyer or contact the lender to settle the matter?
    Reply to Ellie
    • Michael Branson Michael Branson
      April 7th, 2021
      Hello Ellie,
      I am afraid I cannot answer this question and I would wholeheartedly suggest you contact an attorney to discuss your rights in this matter.
      There are some mistakes in contracts that would mean that an honest mistake does not alter the contract or invalidate the original intent of the contract and there are others that might mean that any loan was invalid on anything but the lot on which it was filed.
      You may have rights you need to protect. It is possible that the title insurance company needs to pay a claim to the lender, or the new owner and you own the home minus the lien and in that case, some small amount they want to pay you to sign over the title would not be a wise decision.
      I simply do not know and recommend that you contact someone who does and can advise you on this matter.
      Reply to Michael
  3.   Shirlean T.
    March 15th, 2021
    My name is Shirlean Tompkins..... I'm confused because I'm seeing I'm on local internet....Zillow listed my home as a bank owned foreclosure on Zillow? But my neighbor checked my taxes said everything is okay. But RMS (reverse mortgage Solutions) in Texas is not answering my phone calls. Could Hud or someone help me find out how a lender acquired my home?
    Reply to Shirlean
    • Michael Branson Michael Branson
      March 16th, 2021
      Hello Shirlean,
      The lender cannot just acquire your home and if the home had gone through a foreclosure, there would have been notifications required by law in addition to some that must be posted at the property.
      To complete a foreclosure action, the lender in California must comply with Civil Code 2924 which requires several steps and notices to the homeowner.
      There is a good description of the law and those steps online at: https://www.propertyshark.com/info/foreclosure-process-california/. If you have not had anyone contact you about a default on your loan, it seems highly unlikely that any actions have been brought against you.
      However, if you are concerned about your title, I would suggest that you contact a tittle company, not rely on Zillow or any other online source. For instance, when I pull your property up on Zillow, it says nothing about the property being a bank owned foreclosure. It tells me your home is 4 bedrooms, 2.5 baths and 2134 square feet.
      It says the home was last listed on 03/09/2019 but that listing was removed on 04/16/2019 and that the home is not listed for sale at this time. It says nothing about a bank owned foreclosure on my screen.
      I cannot see anything wrong with your title, but I also cannot see any recently recorded documents. I would suggest that you check with your county recorder's office or possibly with a local title company to see if anything has been recorded against the property that I cannot see from my office or if I have the wrong address.
      If there is something recorded, you will want to know about it and contact an attorney to act before it goes any farther. But if not, it would be nice to know if it was just a Zillow error or a possible error in the entry of the property address at the time.
      Reply to Michael
  4.   William R.
    September 29th, 2020
    I have a problem with RMS as they included my pasture which is not part of my residence pledged as part of my loan. I've contacted them several times over the years and was told a "partial separation" filing needed to be filed. I did the filing only to be ignored by RMS by stalling the process. What can I do next?
    Reply to William
    • Michael Branson Michael Branson
      September 30th, 2020
      Hello William,
      I really cannot advise you on this and you may need to seek legal counsel.
      If the property you wish to exclude was all one parcel at the time you did the loan, then it would rightly be encumbered by the loan as well.
      In other words, if the legal description for your home included additional land and it was all part of the same parcel, the loan covers the entire parcel, not just a portion of the lot.
      However, if the lender encumbered two separate parcels, that is wrong and should never have happened. It does not sound like that is the case though if you had to go through some process to split the lot.
      My concern now is that I know of no lender who will do a partial reconveyance on a portion of the property without conducting an appraisal to determine the value of the property split from the original value and then requiring the borrower to make a repayment in that amount to the lender to bring down the loan to the level it would have been based on the value of the parcel minus the portion to be removed for any forward loan. And then that is IF the lender even can do that which reverse mortgage lenders do not.
      Reverse mortgages are sold into Ginnie Mae (GNMA or Government National Mortgage Association) securities and I do not believe the lender has the option to allow for lot split and a partial reconveyance of a portion of the land thereby altering the loan terms of the loan in the security.
      I think your only option would be to repay the loan and obtain a new loan based on the new lot parameters. If you have correspondence from the lender stating that they would give you a partial reconveyance after you did a lot split, then I would send them a copy of the correspondence and ask them to honor their commitment.
      If they still will not, you would need to seek the assistance of a licensed attorney to determine your recourse in the matter.
      Reply to Michael
  5.   WILLIAM R.
    June 10th, 2020
    THERE WAS AN ERROR ON MY PROPERTY DESCRIPTION 25 ACRES VERSUS IN REALITY 4.8 ACRES. I HAVE FARMLAND OR PASTURE JOINING OF WHICH I WISH TO SELL, RMS REFUSES TO GIVE PARTIAL REASSESSMENT. WHAT CAN I DO AS I WANT TO PAY IN FULL THE MORTGAGE?
    Reply to WILLIAM
    • Michael Branson Michael Branson
      June 10th, 2020
      Hello William,
      If you wish to pay the loan in full, this will not affect that action. The company handling the closing would just contact the lender or their servicer by requesting a beneficiary's demand for payoff and remitting the necessary funds or you could request the demand statement yourself if you are not using a closing agent.
      The legal description of the property included the land and so did the loan at the time the lender placed the loan on the property. It was sold into a mortgage backed security and therefore, they would not be able to release a portion of the security for the loan later.
      You can pay the loan off in full at any time without penalty though so your plan to pay the loan off is still viable, you just need to pay off the loan with the sale of the parcel and that can be handled by a competent closing agent.
      Reply to Michael
  6.   Jim G.
    September 29th, 2019
    Reverse Mortgage Solutions Inc did a foreclosure on a property in Ocala, FL and they now have a Certificate of Title (5/14/2019) on this property. I'm interested in making an offer on this property; and, wonder to whom the offer should be made to?
    Reply to Jim
    • Michael Branson Michael Branson
      September 29th, 2019
      Hello Jim,
      The property may be sold by the lender or may be referred back to HUD in accordance with the terms of the program. I would start by contacting Reverse Mortgage Solutions' customer service toll-free number at 866-503-5559 or email at CustomerServiceforMyRMLoan@rmsnav.com to ask them how to get into contact with their Real Estate Owned department to see if they still own the property or if they can give you further information. You may have to wait for the property to be listed for sale if they are unable to assist you but that is a starting point.
      Reply to Michael
  7.   Janet F.
    August 19th, 2019
    Legal Staff of Reverse Mortgage Solutions:
    PLEASE STOP FORECLOSING ON MY HOME
    WE HAVE A SIGNED REPAYMENT AGREEMENT AND
    YOU HAVE BEEN ACCEPTING MY PAYMENTS
    Your company sure expedited foreclosure on my home of 20 years, simply because my signature was not notarized. According to RMS, this is a HUD requirement, which you did notify me, was now required on every
    document because my signing hand is crippled.
    I am a 91 year old woman. RMS's Legal Staff unreasonable and unexplained delay to issue a stop foreclosure letter, given that I am in compliance with all terms of my reverse mortgage, is causing me EXTREME EMOTIONAL DISTRESS which at my age is practically elder abuse.
    According to staff of the local law enforcement foreclosure jurisdiction, RMS legal staff has, for some unknown reason, not issued a letter directing them to cease the foreclosure process to sell my home.
    Why not?
    I am now in full compliance.
    Three weeks ago, I have sent, by USPS Certified mail, RMS the NOTARIZED payment agreement for the flood insurance premium with payments due. RMS has cashed the check for the payments due for the month of July 2019 and August 2019.
    Please issue the letter to put a stop on the foreclosure sale of my home.
    I realize that RMS, is located in another state, and so this lack of action potentially involves interstate legal issues that may also need to be addressed if you continue to refuse to do your job; and don't stop trying to sell my house out from under me when I have been in full compliance with your requirements for several weeks.
    Reply to Janet
    • Michael Branson Michael Branson
      August 19th, 2019
      Hello Janet,
      I am so sorry to hear of your circumstances but I am not sure why you are contacting us. All Reverse Mortgage is not affiliated with RMS and we have no interest in your loan. In fact, we are not even licensed in LA. I would strongly suggest that you do a couple things but I would have you contact the HUD Homeownership Center that is listed on their site at HUD.gov that handles your area. If I were advising a member of my own family, I would also advise them to seek the assistance of a real estate attorney in your area before this goes any farther. The attorney may have to seek court injunction until this is resolved and the sooner he/she has an opportunity to make that determination the better.
      I wish I could be of more help and wish you much success.
      Reply to Michael
  8.   Claudia H.
    June 20th, 2019
    I am an only child and dealing with RMS, a totally non-responsive loan servicing company. I want to buy my mom's house but will need a bit more time than 6 months to arrange financing to do so. How can I go about getting an extension to gain the needed time?
    Reply to Claudia
    • Michael Branson Michael Branson
      June 20th, 2019
      Hello Claudia,
      This is very difficult for me to answer. I don't know how or why RMS is being "non-responsive" and I don't know what your reasoning is for requiring more than 6 months to complete your financing. I do know that you must show them that you are now the owner or have the authority to act in the borrower's behalf before they can legally start working with you on their loan.
      The lender does not and cannot know who is and who is not legally able to represent the borrower's in the transaction unless your parents have previously given them an authorization to do so or you have cleared the title and supplied them with proof. Lenders have been sued by others claiming they are the actual heir and therefore, the lender will not release any information until they have received full legal protection. Is this why they are unresponsive?
      Remember, you don't have to "buy" the house, your mom's estate still owns the property until such time as the title is legally transferred to you as the heir and the lender has nothing to do with that action. Once that is done, you own the home and your concern is how to pay off the loan that is due and payable.
      My advice is to seek the assistance of an estate attorney. He/she can assist you with clearing the title and that may also mean a probate. They will know what needs to be done and how to get that completed in the shortest amount of time and if need be, how to file for any court stays to prevent any actions on the part of the lender until you can transfer the title.
      This is not a sure-fire method to obtain all the time in the world though. If your request for additional time is solely because you need more time to meet lending requirements (i.e. you've only been on your job a short while and will not qualify until you have been there another 12 months), there may not be anything the attorney can do.
      However, I truly believe that RMS will become more responsive as soon as the title to the home is resolved (if it is not now) and you can show that you have legal rights to deal with the lender on behalf of the estate. Until such time, lenders and the servicers who represent them cannot deal with any individual who was not a party to the loan without authorization.
      Reply to Michael
  9.   Lisa Rowley
    May 31st, 2019
    my reverse mortgage loan is completed. I no longer receive any payments. If I want to transfer ownership to my granddaughter, and move out of the house,what happens to the loan?
    Reply to Lisa
    • Michael Branson Michael Branson
      May 31st, 2019
      Hi Lisa,
      A change of ownership or you no longer living in the home as your current residence would be grounds for the lender to call the loan due and payable. If you want to Deed the property to your granddaughter, you can do so but it would be better for her to refinance the loan with a new loan in her name and pay off the reverse mortgage with the refinance.
      If you were to move and she were to complete the occupancy certifications falsely claiming that you were still living in the property when you were not, would constitute as mortgage fraud and it would be up to HUD and the lender to determine if they wished to pursue charges against you and/or your granddaughter so I highly discourage that. HUD is facing losses on the program and have discussed many ways to crack down on unnecessary losses and occupancy issues are one of the areas of great concern.
      Reply to Michael
  10.   Kathryn
    May 30th, 2019
    My RMS reverse mortgage has equity and unclaimed credit line available. I am 72. Should I claim my credit line or will I lose
    any money? Can I change my reverse mortgage holder. I am very security concerned. I am retired, pay property taxes, HOA dues and insurance only.
    Reply to Kathryn
    • Michael Branson Michael Branson
      May 30th, 2019
      Hello Kathryn,
      Your loan is insured by HUD and you have the full faith and credit of the United States behind your loan. The BK should not affect you at all and if the lender ever comes to a point where they can no longer service the loans, they would most likely sell the servicing to another active lender (those loans are an asset they still own and can sell) before anything happened but if needed, HUD can step in and remove the loans and place them elsewhere. You do not need to incur costs to move your loan at this point or incur interest borrowing funds you don't need - you are safe.
      Reply to Michael
  11.   Constance A.
    May 20th, 2019
    We currently have a reverse mortgage with RMS, and have been contemplating moving to a smaller house due to husband's heart conditions. We would sell our current home, and would like to use the a portion of the current principal amount to purchase another house.
    Considering the RMS situation of being in a Chapter 11 situation, are we able to still borrow money against our line of credit? We use it to pay our yearly real estate taxes, and HOA dues. Are we at a halt in our plans now until we are told they have settled (RMS) their case? Thank you.
    Reply to Constance
    • Michael Branson Michael Branson
      May 20th, 2019
      Hello Constance,
      You should have no issues whatsoever requesting any draws available to you on your line of credit under the reverse mortgage program at this time. The program has always been backed by the full faith and credit of HUD and therefore, I have not known of any individuals who were adversely affected by the bankruptcy and were unable to receive their funds. When you pay off your current reverse mortgage, you are eligible for another on the new property and you do not have to worry about the lender calling the loan due and payable in the meantime.
      Reply to Michael
  12.   Sandy
    May 20th, 2019
    My Mother in law has a reverse mortgage with RMS. She is 91 and is still living in the home. She has a small house on the property that she rents out and has a son who lives with her. He pays nothing and she pays all bills from her SS check. No other income except for the rental. When she passes there will be no money to pay for insurance or utilities. As the Son and family that live with her are irresponsible people.
    After she passes and there is no more income or assets. Who is responsible for the home owners insurances? Can the executors of the estate sign a Deed in Lieu of to Reverse Mortgage Solutions for reverse mortgage? No one in the family wants anything from the house.
    Reply to Sandy
    • Michael Branson Michael Branson
      May 20th, 2019
      Hi Sandy,
      I can't give you legal advice and if you have questions about the legal abilities and possible liability of the executor of the estate, you should consult an attorney in the area. The attorney will let you know what actions are allowed and prohibited based on the Will or Trust that outlines the executor's powers/limitations.
      Reply to Michael

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Reverse Mortgage Solutions Bankruptcy & Effects on Seniors
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