In 2025, only a small number of regional and specialty banks offer reverse mortgages, including University Bank, The Federal Savings Bank, and Magnolia Bank. Most large banks left the market years ago, so many borrowers choose specialized non-bank lenders for better rates and service.

ARLO explaining about banks that offer reverse mortgages

Do Banks Offer Reverse Mortgages in 2025?

While large national banks like Wells Fargo, Bank of America, and Chase are familiar names for traditional mortgages, they no longer offer reverse mortgages.  Most exited the market over a decade ago, citing regulatory changes, market risk, and shifting business priorities.

Instead, today’s reverse mortgages are primarily offered by:

  • Specialized non-bank lenders (like us – All Reverse Mortgage, Inc.)
  • Smaller regional banks that act as correspondents for wholesale reverse mortgage lenders
  • Mortgage brokers with access to multiple funding sources

Bottom line: Whether you work with a bank or a non-bank lender, all FHA-insured Home Equity Conversion Mortgages (HECMs) follow the same federal guidelines — so your focus should be on rates, margins, fees, and customer satisfaction, not the brand name alone.

Why Major Banks Stopped Offering Reverse Mortgages

From the early 2000s to approximately 2012, major banks such as Wells Fargo, Bank of America, and MetLife Bank were significant providers of reverse mortgages.  But several factors caused them to exit:

  • 2011 – Bank of America leaves, citing that reverse mortgages no longer fit its core priorities.

  • 2011 – Wells Fargo exits, citing concerns over home values and borrower obligations.

  • 2012 – MetLife leaves banking entirely, selling its deposit business and ending reverse mortgage programs.

  • 2015 – HUD introduces financial assessment rules, making the loans safer for borrowers but less attractive to large institutions focused on volume.

Recent industry shifts — such as AAG selling its servicing portfolio — indicate that even large non-bank lenders are reevaluating their approach to reverse mortgages.

Banks vs. Non-Bank Lenders: What’s the Difference?

When exploring reverse mortgage options, it’s important to understand the distinction between banks and non-bank lenders.

Banks fund loans using customer deposits and offer protection from the Federal Deposit Insurance Corporation (FDIC) for those deposits.  They operate under strict regulations to ensure the safety of depositors’ money.  Non-bank lenders, on the other hand, rely on alternative funding sources and do not offer FDIC insurance, though federal and state authorities still regulate them.

Some lenders may operate as a hybrid, functioning as both a bank and a non-bank lender.  However, for reverse mortgage borrowers, the type of lender typically does not affect the overall loan process.  Regardless of the lender’s structure, the focus should remain on finding a reputable company that specializes in reverse mortgages and offers transparent terms.

Evaluating Non-Bank Lenders for Reverse Mortgages: Pros and Cons

When considering a reverse mortgage, both banks and non-bank lenders typically offer HUD Home Equity Conversion Mortgages (HECM) that follow the same federal guidelines.  However, differences in service and pricing can set lenders apart.

While some borrowers may feel more comfortable with traditional banks, non-bank lenders like All Reverse Mortgage, Inc. often offer several advantages.  These lenders frequently offer more competitive pricing, reduced fees, and personalized customer service while maintaining the same HECM loan terms.

Ultimately, the choice comes down to selecting a lender that meets your specific needs and delivers exceptional support throughout the reverse mortgage process.  Comparing options ensures you get the best possible terms and experience.

Banks vs. Non-Bank Reverse Mortgage Lenders

Lender TypeAdvantagesDrawbacks
BankFamiliar brand, in-person service, other banking productsFewer reverse mortgage options, slower processing, stricter rules
Direct LenderReverse mortgage specialists, faster process, direct communication, competitive ratesNo traditional banking services
Mortgage BrokerAccess to multiple lenders and products, can find niche programsMiddleman adds complexity, potential broker fees, service quality varies

Tip: Most borrowers choose direct lenders for faster service, specialized expertise, and lower costs.

Reverse Mortgage Banks in 2025 — Performance & Reviews

Bank NameBBB RatingAccreditedYears OpenLoans Last YearRating (0–5)% Positive ReviewsComplaintsSource
University BankA+Yes13569N/AN/A0 View BBB Profile
The Federal Savings BankA+Yes13484.3/586.0%64 View BBB Profile
Magnolia BankA+Yes106203.46/569.2%9 View BBB Profile
Bank of UtahA+No7318N/AN/A0View BBB Profile
Central Pacific BankA+No7191.0/520.0%4 View BBB Profile
Northpointe BankA+Yes252681.87/537.4%35View BBB Profile
Tri Counties BankA+No5181.0/520.0%15 View BBB Profile
Source: RMInsight (https://www.rminsight.net/wp-content/uploads/2024/12/Originators_202410.pdf) and BBB reviews (August 11, 2025).

2025 Reverse Mortgage Bank Performance — Best & Worst

Based on 2025 data, University Bank and Bank of Utah stand out for having no BBB complaints and long-standing reputations for trust, although neither reported public star ratings. The Federal Savings Bank earned strong customer satisfaction scores (4.3/5 stars, 86% positive) but had a higher complaint count at 64.

On the other end of the spectrum, Central Pacific Bank, Northpointe Bank, and Tri Counties Bank received very low customer ratings (1.0–1.87 stars) with positive review rates under 40%, indicating a high level of borrower dissatisfaction.

Key takeaway: Even with an A+ BBB rating, service quality and borrower experiences vary widely between banks.  Always compare, not just trust, scores, but also star ratings, positive review percentages, and complaint history before choosing a lender.

Frequently Asked Questions

Q.

Which banks currently offer reverse mortgages?

As of 2025, banks offering reverse mortgages include University Bank, The Federal Savings Bank, Magnolia Bank, Bank of Utah, Central Pacific Bank, Northpointe Bank, and Tri Counties Bank.  Availability may vary by state, so always confirm with the lender directly.
Q.

Does Chase Bank offer reverse mortgages?

No. Chase Bank does not offer reverse mortgages as of 2025.
Q.

Why don’t big banks offer reverse mortgages anymore?

Large banks such as Wells Fargo, Bank of America, and MetLife exited the reverse mortgage market between 2011 and 2012 due to regulatory changes, fluctuating home prices, and reputational concerns.  When HUD introduced stricter financial assessment rules in 2015, most large banks chose not to re-enter the market.
Q.

Is there an advantage to using a bank instead of a mortgage lender?

Not usually.  FHA’s HECM rules apply equally to banks and non-bank lenders, meaning rates, margins, and fees are determined by the lender’s pricing—not whether they are a bank.  The main advantage of a bank may be access to other banking services, but specialized reverse mortgage lenders often provide faster processing and more competitive terms.
Q.

Do banks offer proprietary or jumbo reverse mortgages?

No.  As of 2025, no U.S. bank offers proprietary or jumbo reverse mortgage products.  These are developed and offered exclusively by specialized non-bank mortgage lenders.
Q.

Will the bank take my home with a reverse mortgage?

No.  You keep the title to your home and remain the legal owner.  The loan is repaid when you sell, move out, or pass away, but you can also pay it off at any time without penalty.

Q.

How can I be sure I’m choosing the right reverse mortgage company?

Look for HUD-approved lenders with strong independent reviews on sites like the Better Business Bureau and Google.  Avoid relying on ratings from privately funded or “sponsored” review sites.  Compare interest rates, margins, fees, and customer service history before deciding.

Key Takeaway: Banks and non-bank lenders offer reverse mortgages under the same FHA HECM guidelines.  However, non-bank lenders often provide faster service, more competitive pricing, and specialized expertise, while banks may offer fewer options and slower processing times.

Get expert advice from All Reverse Mortgage—America’s #1 with a 4.99/5-star rating! Call (800) 565-1722 or click here for your free quote —simple, trusted, 100% secure!